MCP360
Live MCP ServiceBeginner 5 min

Omnichannel Messaging MCP — Setup & Connect

Connect Messaging, link your tools, and use 50+ MCP tools from any AI client.

Overview

Omnichannel Messaging MCP is live on MCP360. Slack, Discord, Teams, WhatsApp, Telegram, Twilio — Unified

  • **Dashboard:** [/dashboard/channels](/dashboard/channels)
  • **MCP endpoint:** `https://messaging.mcp.mcp360.net/`
  • **Service page:** [/services/messaging](/services/messaging)

    • Prerequisites

  • [MCP360 account](/register) with **Messaging** subscription (or bundle)
  • [API key](/dashboard/api-keys) named for your AI client
  • Connected platform accounts (OAuth via Unified.to or MCP360 direct keys)

    • Step 1: Connect your platforms

  • Open [/dashboard/channels](/dashboard/channels) in the MCP360 dashboard
  • Click **Connect** for each platform you use (10 channels)
  • Complete OAuth — connections are stored per organization

    • For Unified.to platforms, connect at:

    /api/integrations/connect/messaging/{platform} (while logged in)

    Canva (Business Operations only): use the Canva Connect button on the Biz Ops dashboard.

    Step 2: Add MCP to your AI client

    Use your API key and endpoint in Claude Desktop, Cursor, ChatGPT, or any MCP client.

    json
    {
  "mcpServers": {
    "mcp360-messaging": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://messaging.mcp.mcp360.net/"],
      "env": { "MCP_API_KEY": "mcp_live_YOUR_KEY" }
    }
  }
}

    See Connect Claude Desktop for full client-specific steps.

    Step 3: Example prompts

  • "Search Slack for mentions of launch blockers"
  • "Summarize unread Teams messages"

    • Troubleshooting

    IssueFix

    |-------|-----|

    `not_connected`Connect accounts in [/dashboard/channels](/dashboard/channels) first`401 Unauthorized`Regenerate API key; check key is activeDemo/sample dataConnect live accounts — demo handlers are bypassed when Unified returns dataWrong service toolsUse endpoint `https://messaging.mcp.mcp360.net/` for Messaging tools only

    Related

  • [All setup guides](/guides?category=mcp-service)
  • [How MCP360 works](/how-it-works)
  • [FAQ](/faq)
  • [Support](/support)

    • Next step

    Connect business tools to Claude, ChatGPT, or any AI agent. No credit card required.

    Get Started Free →

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