Customer Support MCP

Give AI agents access to your support queue. Triage tickets, draft replies, detect churn risk, track SLAs, and analyze team performance across Zendesk, Intercom, and more.

Get Started Free

Cross-service with Ecommerce MCP: When you subscribe to both Support + Ecommerce, unlock queries like "Show me support tickets from customers with orders over $500" — direct order context in your support tool.

6 Platforms, 55+ Tools

Zendesk
Tickets, macros, SLA tracking, customer data
Intercom
Conversations, contacts, inbox routing
Freshdesk
Tickets, agents, canned responses, reports
Help Scout
Mailboxes, conversations, saved replies
Gorgias
Ecommerce support, order context, macros
Front
Shared inbox, email threading, team routing
>"Show me all urgent tickets with SLA breaches — need to address immediately"
>"Draft a professional reply to the OAuth connection issue ticket — include the troubleshooting steps"
>"Which customers are showing angry sentiment in their last 3 tickets? I want to proactively reach out"
>"What are the top 5 support ticket topics this week? Are any trending up?"
>"Escalate TKT-4818 to engineering — billing discrepancy on an Agency customer"
>"What is our CSAT score and average resolution time this month?"
Free
$0/mo
  • 1 platform
  • 30 ops/mo
  • Read-only
Get Started
Starter
$39/mo
  • 2 platforms
  • 500 ops/mo
  • Reply drafting
Start Free Trial
Pro
$99/mo
  • 6 platforms
  • 5,000 ops/mo
  • Sentiment analysis
  • SLA tracking
Start Free Trial
Agency
$199/mo
  • All platforms
  • 30,000 ops/mo
  • Multi-client
  • White-label
Start Free Trial